shipping available across India
|
Authentic and lab tested products
|
Rewards on each purchase
shipping available across India
Authentic and lab tested products
Rewards on each purchase
Shipping Policy
Last Updated: January 24, 2026
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, processing times may be extended. We will notify you in case of any delays.
2. Shipping Methods & Delivery Times
We partner with reliable shipping providers to ensure timely delivery. Shipping options and estimated delivery times are as follows:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 5–7 business days | Domestic |
| International Shipping | 7–21 business days | Selected countries |
Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the shipping method, delivery address, and order weight.
- Free shipping may be available on orders above Insert Minimum Order Value as part of promotional offers.
- Any customs duties, taxes, or import fees for international orders are the responsibility of the recipient.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status directly on the shipping carrier's website.
- We are not responsible for delays caused by the shipping carrier.
5. Shipping Address
- Please ensure that your shipping address is complete and accurate.
- We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.
- Orders cannot be shipped to P.O. boxes unless explicitly specified at checkout.
6. Lost or Damaged Shipments
- If your order is lost or damaged during shipping, contact our customer support immediately at support@japttava.com with your order number, unboxing vedio and photos.
- We will investigate the issue with the carrier and either provide a replacement or a refund, depending on the circumstances.
7. International Shipping
- International shipping may be subject to customs clearance and additional fees.
- Delivery times for international orders vary depending on the destination country and customs procedures.
- Customs regulations differ by country, and you are responsible for compliance and payment of applicable duties.